Every user that is accessing Emerge to run reports needs to have their own log-in with a valid e-mail that they personally have access to.
If you have multiple users in your office, they need to be set up with their own accounts.
Accounts must be added by Intelifi's Support Team. To request a new user, simply e-mail firstname.lastname@example.org with the following details:
1. First & Last Name
2. E-mail Address
3. Contact Phone Number
4. Requested Level of Access
There are three levels of access that can be requested for a new user:
1. Corporate Manager: This is an administrator account. This level of access can see billing, all locations, and all reports generated by every user on the account.
2. Branch Manager: This is an account that can see all reports and users for one location. They can not see billing, and reports run under other locations.
3. Basic User: This level of access is allowed to log in and run background checks, and can only see the reports that they personally generate.
To submit this request, e-mail support, or submit a support ticket using the Chat feature in Emerge. Thank you!